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Computer Support
IT Vendor Management – Funnel Your IT Support
Stop Dealing with Third-Party Support
Manage your business relationships, not your hardware and software vendors.
Get better, faster support through a single point of contact.
Ever deal with a computer issue for days because you don’t want to make the commitment to spend hours on the phone with the manufacturer’s support? We understand completely. Third-party technical support can run you around in circles before getting anywhere when you really need things to be back up and running so your staff can operate normally.
One Support Number
Get support for all of your IT solutions and get technical issues resolved faster and more accurately
Indian River Networks technicians work with a whole slew of hardware and software vendors every single day. A big part of our daily lives involve building relationships with vendors. We also know our clients’ IT infrastructure, goals, and IT differentials much better than any third-party vendor ever could. It’s only natural for us to extend these services to our partners.
When Indian River Networks manages your vendor relationships for you, that means you get a single point of contact for all of your troubleshooting and support needs. In many cases, our technicians could provide the solution faster and more cost effectively than working with support, and when we do need to reach out to the vendor, we’re able to articulate the issues faster.
Virtual CIO
Get a dedicated account manager who knows your IT inside and out.
With Indian River Networks, you don’t just get enterprise-level IT services, but full-fledged consultative operations to assist you with complex IT decisions when it is time to expand, upgrade, or integrate new technologies to improve your business. Your Virtual CIO is able to pull up configurations for all of your hardware and software, warranty information, install dates, account credentials, and much more.
Your Virtual CIO fulfills a comprehensive list of duties and roles in the management of your IT such as:
- Dedicated account management
- Alignment of IT with core business objectives
- Monthly/Quarterly meetings
- Budget creation, management, and review
- Procurement assistance
- Complete lifecycle management
- Platform and software recommendations and configuration support
- Warranty and vendor agreement tracking management
- And much more
Public , Private & Charter Schools
What we offer
Our technical support gives your school assistance with a wide variety of IT needs, including: Help with buying or maintaining computers and networks; hardware design and configuration; software installation and training; virus protection; data backup and recovery; and core computer support functions. We help you interface with TERMS and other district specific software, we help with School Information Systems and other aspects unique to charter school operation
Thin Client Computing & Other Resources
- Microsoft Authorized Education Reseller – get the academic discounts your school deserves
- USAC / ERATE Service Provider: SPIN# 143034965
- NComputing – save up to 40% on each computer
- Lan School – empower your teachers with classroom management tools like remote view and control
- Lenovo
- HP
- Dell
- Refurbished Systems
Educational Focused Technology Expertise – don’t reinvent the wheel
- High Density Enterprise Grade Wireless Infrastructure
- Firewalls that meet CIPA and ERATE compliance and protect your students
- School in a Box
Complete proven designs for a classroom, lab or entire school campus - Flexible financing: More available funds for other needs
- Virtualization, Cloud Computing, Scalable Solutions
- Strategies to grow your enrollment
Building a technical support department requires more time, money, and resources than most schools can justify. With our educational support plans, you’ll get better, more affordable service – and have access to a whole team of technical support professionals just by picking up the phone.
Contact us now to get our team working for your schools success!
Data Backup & Disaster Recovery – Bullet-proof Data Protection
Indian River Networks Backup and Business Continuity
Is your data secure?
Would it survive a disaster?
Can you afford to take a chance?
Any seasoned computer technician will tell you, there are two types of hard drives – those that have failed and those that will fail. The only question is when. With MSPBRAND’s Backup & Disaster Recovery, you can have peace of mind knowing all of your data is continuously archived, redundant, and ready to restore at a moment’s notice, even after a major disaster.
Don’t Underestimate the Importance of your Data
Your company’s data is one of its most valuable assets.
Over 80% of businesses don’t have a reliable backup solution. That means 80% of all businesses aren’t protecting one of their most valuable assets – their data. Think about it, your company’s data is the culmination of your entire staff’s work over the years. The cost of restoring data on a malfunctioning hard drive is astronomical and never guaranteed (hey, when it’s broke, it’s broke!). We’ve all heard the horror stories; but ask yourself, how secure are your backups?
Regardless of your type of business, your data is vital. You have invaluable, irreplaceable information to which you need access at any given moment; information that is constantly being changed and updated.
Not just backup… this is Disaster Recovery
Sleep well at night knowing your data is ALWAYS safe.
Often, business owners are well aware of the fundamental necessity of data backup. If you’ve suffered from data loss, then you already know its value. Whether you use tape drives to regularly backup your server, or another type of external storage, you know that the costs of the backup device are well worth it, tenfold. However, data loss still amounts to massive downtime as you wait for the backup to be restored. Wouldn’t you rather it only took minutes away from your productivity, instead of hours or days?
Our bullet-proof system not only backs up your data every fifteen minutes, but in the event of a server malfunction, it can assume the role of that server, while still performing incremental backups. This means your network is still up while your server is being fixed and parts are being ordered. Don’t think of it as merely a data backup solution, but as a complete fail-safe for your servers. We call it the Backup/Disaster Recovery Device (BDR). When your server is repaired or replaced, regardless of the new hardware, the BDR Device can perform a bare metal install to make your infrastructure in-house redundant once more.
To ensure that your data is protected in any disaster, the BDR encrypts and archives your data at our two off-site data centers (one on the East Coast, one on the West Coast) incrementally. This is the ultimate, iron-clad solution for data backup and disaster recovery! Your files are always accessible at a moment’s notice, and can be restored easily.